Every product at Aurie goes through multiple quality checks to ensure it reaches you in perfect condition. However, if you receive a damaged, defective, or incorrect item, we’re here to help.

πŸ“© Contact Us Within 24 Hours:
Email: support@auriefashion.com
WhatsApp: Click to Chat

βœ… To Process Your Claim:

  • A 360Β° unboxing video is mandatory for any damage-related concerns. It must clearly show the sealed package being opened and the issue.
  • For wrong items received, kindly share clear images of the product you received.
  • Include your Order ID, photos/videos, and description of the issue for faster resolution.

Once verified, we will arrange for a free return pickup and dispatch a replacement item or issue a store credit, depending on availability.